You can email us from the 'hire equipment page' or telephone us between 9.00 am - 5.00 pm Monday to Friday.
Yes we are registered with the City of Whitehorse that governs our area. We also hold Public Liability Policies for $10,000,000 and have the required Food Handler's Certificates.
Fairy floss sugar is the final product ready to use, just pour into the head of your machine.
Flosscol is the colour/flavour which you mix into standard white sugar to make up the floss sugar.
Flossy's Flosscol is made to a strict formula. One level tablespoon of Flosscol to 2 kg of standard white sugar and mix well. Its that simple.
We explain how you operate the machine/s when you pick them up and we give you written instructions to take with you. You can also download a PDF file from the equipment hire page.
A current Victorian Driver's License needs to be produced, as well as a current Credit Card (American Express, MasterCard or Visa). A photocopy is taken of both these cards and kept with your hire invoice. On return of the equipment the photocopies will be shredded or handed back to you if you request. If a credit card is not produced when you collect the equipment then a cash bond of $400 per machine will be required (and returned when the machine is brought back). If you fail to meet these requirements then your hire will be cancelled.
If accessories fail to return with the hire equipment then we will debit your credit card or debit the amount from the cash bond for the replacement cost of the item. If you return the item within 7 days we will refund your credit card or cash.
Not if an official purchase order from the school is faxed or handed to us on the day or prior to the hire.
Payment is made on collection of goods or hire.
Q: What forms of payment do you accept?
Direct Deposit into our Account
Amercian Express (no fees attached!)
Cheque (but we do not accept personal cheques).
Yes, we have the required "Nutritional Information Panel", Ingredients, Manufacturer's Details, How to Store Information, Best Before Date and Net Weight of the contents as required by Law.
We only purchase our packaging from companies HACPP certified to ensure we get a clean food grade product.
No. If you have any unsold product try having a fun food day at your school the following week and sell off all the remaining food you have.
Which ever Council/Shire governs over the area where the stall is going to be held is where you ask this question.
You have to contact whichever Council/Shire is in charge of the area where the event is going to be held. You ring the Environmental Health Unit/Office and talk to them and they will send you out the forms and give you any help you may need.
We place 12 weeks as a best before date on our 70g bags of fairy floss and all tubafloss sizes. We place 4 week as a best before date on our bags of popcorn.
Yes all our staff that deliver to schools or operate in school grounds or at children's parties have a working with children card.